Support
Questions, problems, or ideas? We read every message.
Email us: sakshamvirmani30@gmail.com
We usually reply within one or two business days. Include your iOS version and what you were doing when the issue happened; it helps a lot.
Frequently asked questions
How do I keep a word from another app?
In an app that offers Share for selected text, select a word, open the Share menu, pick Wordnest, and tap Keep. Catalog words include a definition, example, and pronunciation.
How do review sessions work?
Wordnest schedules gentle spaced practice. When kept words are due, Today offers a short review. Missing a day is fine; your sprout streak is designed to grow, not to guilt you, and streak pressure is off by default.
What does Wordnest Pro include, and what does it cost?
Pro unlocks the Wordnest catalog, calm spaced review, and curated collections. Plans: $49.99/year with a 7-day free trial for eligible new subscribers, $19.99/month, or a one-time $199.99 lifetime purchase. Apple confirms trial eligibility before purchase, and all billing is handled through your App Store account.
How do I cancel my subscription?
Subscriptions are managed by Apple. Open iPhone Settings > your name > Subscriptions, choose Wordnest, and tap Cancel. You keep Pro until the end of the paid period.
How do I restore my purchase on a new device?
Make sure you're signed in with the same Apple Account, then tap Restore a purchase on Wordnest's welcome screen or Restore Purchases in Settings. Pro access returns after Apple confirms the prior purchase; your local word collection does not sync to the new device.
Can I export my words?
Yes. Go to Wordnest > Settings > Export to save your whole collection as a file you own. Your data is never locked in.
Where is my data stored?
Your collection and progress are stored on your device. Wordnest does not currently sync the collection between devices, but you can export it anytime as CSV or Anki TSV. Wren uses Apple Intelligence on-device, so Wren writing and saved-word context are not sent to Wordnest or a third-party model provider. See the privacy policy for details.
Why can't Wren answer on this device?
Wren uses Apple Intelligence on-device in version 1.0. It requires iOS 26 or later on an eligible device and must be turned on in Settings > Apple Intelligence & Siri. If its model is still downloading, leave the device on Wi-Fi and power, then try again. Your saved words and ordinary reviews continue to work when Wren is unavailable.
What if a meaning or other word detail is wrong?
Word information may occasionally be incomplete or incorrect. Open the word, tap Report an issue with this word, describe the problem, and enter your email. We send a private verification link first; the report reaches us only after you open that link and tap Confirm. See the privacy policy for what the optional report contains.