Support
Questions, problems, or ideas? We read every message.
Email us: sakshamvirmani30@gmail.com
We usually reply within one or two business days. Include your iOS version and what you were doing when the issue happened; it helps a lot.
Frequently asked questions
How do I keep a word from another app?
Two ways. Select a word anywhere on your iPhone and choose Look Up; Wordnest keeps it automatically. Or use the Share menu on selected text and pick Wordnest. Either way the word lands in your nest with its definition, pronunciation, and picture.
How do review sessions work?
Wordnest schedules gentle spaced practice: one short session a day that surfaces the words you're about to forget. Open the app and start the session from Today. Missing a day is fine; your sprout streak is designed to grow, not to guilt you, and streak pressure is off by default.
What does Wordnest Pro include, and what does it cost?
Pro unlocks Wren's coaching, full spaced review, and guided courses. Plans: $49.99/year with a 7-day free trial, $8.99/month, or a one-time $149.99 lifetime purchase. All billing is handled securely by Apple through your App Store account.
How do I cancel my subscription?
Subscriptions are managed by Apple. Open iPhone Settings > your name > Subscriptions, choose Wordnest, and tap Cancel. You keep Pro until the end of the paid period.
How do I restore my purchase on a new device?
Make sure you're signed in with the same Apple Account, then open Wordnest > Settings > Restore Purchases. Your Pro access returns immediately; nothing is bought twice.
Can I export my words?
Yes. Go to Wordnest > Settings > Export to save your whole collection as a file you own. Your data is never locked in.
Where is my data stored?
On your device, synced through your own private iCloud. There are no Wordnest accounts and no servers holding your words. See the privacy policy for details.